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We recently purchased a Console Heat Pump from CPR. Within a week of seeing Nick and getting a quote the Heat Pump was in and working, amazing service and nothing too much trouble. A couple of weeks later we decided to set the timer to come on early in the morning so called Nick. He came almost immediately, set the timer, checked to make sure everything was working as we wanted, all within half an hour. I would highly recommend Nick and CPR to anyone wanting brilliant service and a fantastic heat pump.